Last updated at Mon, 17 Jul 2023 16:35:54 GMT

By George Schneider, Information Security 经理 at Listrak

I've worked in cybersecurity for over two decades, so I've seen plenty of platforms come 和 go—some even crash 和 burn. But Rapid7, specifically InsightIDR, has consistently performed above expectations. 事实上, InsightIDR has become an essential resource for maintaining my company’s cybersecurity posture.

报警 规则!

在早期，a SIEM didn’t come with a bunch of st和ardized alerting rules. We had to write all of our own rules to actually find what we were looking for. 今天, instead of spending six hours a day hunting for threats, InsightIDR does a lot of the work for the practitioner. Now, we spend a maximum of one hour a day responding to alerts.

除了节省时间, the out-of-the-box rules are very effective; they find things that our other security products can't detect. This is a key reason I’ve been 100% happy with Rapid7. 作为一个用户，我只知道它是 功能. It’s clear that InsightIDR is designed by 和 for users—there’s no fluff, 而且问题已经解决了. Not only am I saving time 和 company resources, the solution is a joy to use.

源的报道

When scouting SIEM options, we wanted a platform that could ingest a lot of different log sources. Rapid7 covered all of the elements we use in the big platforms 和 various security appliances we have—和 some in the cloud too. InsightIDR can ingest logs from all sources 和 correlate them (a key to any high-functioning SIEM) on day one.

信任过程

I can honestly say this is the first time I’ve ever used a product that adds new features 和 功能ity every single quarter. It’s not just a new pretty interface either, Rapid7 consistently adds capabilities that move the product forward.

What’s also wonderful is that Rapid7 listens to customers, especially their feedback. 不是自吹自擂, but they’ve even released a h和ful of feature requests that I submitted over the years. So I can say with absolute sincerity that these improvements actually benefit SOC 团队. They make us better at detecting the stuff that we’re most concerned about.

Visibility 和 Coverage, Thanks, 了解代理!

如果你不熟悉 了解代理是时候互相认识了. 了解代理 is critical for running forensics on a machine. If I have a machine that gets flagged for something through an automated alert, I can quickly jump in without delay because of the 了解代理. I get lots of worthwhile information that helps me consistently finish investigations in a timely manner. I know in pretty short order whether an alert is nefarious or just a false positive.

这些都是内置的 Rapid7平台—it doesn’t require customization or installations to get up 和 running. You truly have a single pane of glass to do all of this, 和 it’s somehow super intuitive as well. Using the endpoint agent, I don’t have to switch over to something else to do additional work. 都在那儿.

“Customer support at Rapid7 is outst和ing. It’s the gold st和ard that I now use to evaluate all other customer support.”

跳出窗格思考

I also have to give a shout out to the Rapid7 community. 社区在 讨论.millennium-international.com/ 和 the support I get from our Rapid7 account team cannot be overlooked. When I have a question about how to use something, my first step is to visit Discuss to see if somebody else has already posted some information about it—often saving me valuable time. If that doesn’t answer my question, the customer support at Rapid7 is outst和ing. It’s the gold st和ard that I now use to evaluate all other customer support.

底线

我的底线? 我喜欢这个产品(和它的人). 说它有用是轻描淡写的. I would never recommend a product that I didn’t think was outst和ing. I firmly believe in the Rapid7InsightIDR 和 experience how useful it is every day. 我的团队也是.

To learn more about InsightIDR, our industry-leading cloud-native SIEM solution, watch this 随需应变的演示.